10 tips for conflict resolution

10 tips for conflict resolution

Dealing with conflict is not easy, so here are a few tips that might help. Stay Calm – when people are involved in conflict emotions can run high. Staying calm helps the listener to remain neutral and objective and can help diffuse negative emotions. Confidential –...
PIRB Act confirms increasing popularity of mediation in Ireland

Why use an External Mediator

As mediation increases in popularity and is being recognised as an effective dispute resolution mechanism many companies are now training in-house staff, particularly Human Resources employees, to become mediators and to assist in resolving workplace disputes. There...